Many FlutterScape users in Japan have no problem picking great products to sell on FlutterScape. It’s as if they have a sixth sense of what is in demand or what will be popular. Unfortunately, other users struggle a bit to tap into what will be a hit. For those users this tip is for you.

Sell things that are newsworthy.

This may just seem like the problem rephrased instead of advice. How exactly do you know what is newsworthy? Well, simply look at the news.

There are news sites and fan sites for nearly every kind of product. There are sites dedicated to covering the release of every new kind of camera or sites focused on indie sneakers. You can find denim fan sites and communities surrounding erasers shaped like food. Seriously, there is a site for just about everything.

When something new is announced in both big markets and niche markets you can be sure the expert or super fan of that product will hear about it first. If they cover the product on their site then it likely warrants the attention and is probably worth your consideration. 

Take for instance Hypebeast.com which was one of the first sites to write about the release of a new backpack in Japan by the brand BRIEFING:

So dig deep in a niche market you’re interested in and find some sites covering the latest products. When something new is announced from Japan post it on FlutterScape. Soon enough you’ll have these super fans and their readership coming to your FlutterScape page thanking you for selling their latest must-have item.

Last week we explained how breaking expectations with quick deliveries can make customers extremely happy. This week we bring you another tip for breaking expectations and increasing customer satisfaction.

Give a little extra.

Surprise your customers by adding an extra something special to their package. It doesn’t need to be elaborate or expensive. Even the simplest surprises can elate customers.

A few easy ideas:

• A hand written note. (This goes a long way to show thought and consideration.)
• A few Japanese candies
• A picture. A photo or hand drawn. Both are great.

Here is one example of an awesome FlutterScape user and how he goes above and beyond for his customers. Not only is he a FlutterScape superstar in our eyes but he is building quite a reputation in the FlutterScape community.

A little extra effort can go a long way. So try adding a little extra love to your next shipment.

A key factor to customer satisfaction is timely order delivery. Nobody likes to wait for their order to arrive. This is why FlutterScape maintains a one week order-to-ship policy for sellers.

Customers understand that international shipping takes time. Many customers have misconceptions about delivery processes and expect to wait several weeks. Because of this, one way sellers can deliver stellar service is to ship orders quickly.

It is not uncommon for EMS deliveries to be shipped from Japan and arrive at destination countries in just three days. If sellers dispatch orders to FlutterScape quickly the total time from order to delivery can be as little as just four days!

This shatters expectations and makes customers extremely happy! We know because we collect feedback from happy customers all the time and they love being surprised by quick shipping.

So make your customers happy and ship quick!

[Image via Japan Post]

With billions of people in this world there is a good chance someone, somewhere wants the product you’re selling. Unfortunately, potential customers may not know you are selling what they are looking for. The good news is you are often able to help them out by pointing them to your product page. (How nice of you!)

It is not uncommon for Internet users to post online asking where they can buy a desired product. Good FlutterScape sellers are already finding these inquiries scattered across the Internet and are directing their future customers to their FlutterScape product page.

Here are three great places to find potential customers just waiting for your product:

• Product news sites: These sites break news about the latest gadgets, fashion, figures, etc. Often readers of these sites ask in the comments about where they can buy a certain product.
• Forums: Many brands and product genres have entire message boards and communities dedicated to discussing products. It is common place for these members to ask about where they can buy the latest goods.
• Q&A sites: Sites like Yahoo! Answers are littered with users asking about where to buy specific items.

So you’ve done a search for the product you’re selling and found some people asking about where to purchase it. Now what?

Help them out! Just leave a response with a link pointing to your product page.

Usually, leaving a response will notify the original poster. This poster will read your comment and immediately visit your product page. Better yet, your comment will act as a guide for others looking for the same thing. This one good deed may help countless others in the future.

One very simple yet powerful action FlutterScape sellers can perform to improve their presence on FlutterScape is to upload a profile picture.

You might be thinking, “seriously, what difference does it make?” Actually, quite a large difference. Here are several powerful implications using a profile picture can have.

• A profile picture can imply professionalism. For FluterScape sellers this is key. Without a profile picture the default profile image can demonstrate to potential customers a lack of commitment and sincerity.
• A profile picture is personable. It puts a face to the seller which inherently establishes trust.
• A unique profile picture sets one user apart from another. It can also be a good step to branding a FlutterScape account. This helps all FlutterScape users better associate discoveries and comments with the user that made them. In other words, having a profile picture makes a user more memorable.

Lastly, uploading a profile picture just looks better! You have an awesome personality so show it off! Take just a minute and upload your profile picture now.

Some great FlutterScape profile pictures:

• Chuwa
• Samurai7
• haisaiozisan

Hi FlutterScape sellers!

In the first of a new regular column we will be providing tips and best practices for selling on FlutterScape. This time we bring you a piece of advice for selling clothing.

When posting clothing for sale on FlutterScape it is better to show the clothing on a person than on a mannequin. Likewise, it is better to show clothes on a mannequin than laid out flat or while on a coat hanger. We call this the hierarchy of good fashion photography.

There are several key advantages to showing clothes on a person over a plastic bust.

• People inherently connect emotionally with real models and thereby with the clothes they are wearing. Clothing comes alive and is enhanced by the personality of a good model.
• Clothes on a human model show how the fabric behaves and hangs on real body.
• People can display proportions better than mannequins. Imagine showing off a skirt on a legless torso and being unable to tell how high or low the skirt hangs because there are no knees.

Take the below images for the same product.

The images with the model are more relatable. The dress’s casual nature is enhanced by the model’s poses.

The dress on the plastic bust is lifeless. It also fails to show how low the one piece hangs.

This FlutterScape seller did an awesome job by including both image types in the product listing. Multiple pictures is always a good practice, but that’s advice for another day…

Until then, Happy posting!