FlutterScape FAQ - The golden rules!
General Questions
So, What is FlutterScape Anyways?
FlutterScape.com is the world's first social experience marketplace. A non traditional commerce environment that connects sellers and buyers not simply through traditional transaction, but through the universal language of adventure and narrative.
Totally unparalleled by any other e-commerce or social commerce platform available today, the FlutterScape marketplace strives to shift the attitudes and expectations of both online shoppers and sellers by reviving the joy of shopping.
So How Do I Sell Stuff?
As a seller, all you need to do is take photographs of interesting products with either your mobile phone or digital camera and upload them to the FlutterScape marketplace. What is cool about selling at FlutterScape is that you can price the product!! After you fill in some brief product details, your product will be made available to thousands of potential customers around the world.
Once a customer purchases your product, all you have to do is return to the place where you found that product, purchase it, and then give it to the FlutterScape logistics center. Once your product arrives in our logistics center we will ship it to the customer and credit your account. Thats it! No international shipping hassle and no complicated transactions.
Can I upload pictures that I got from other websites?
We encourage you to upload your own original pictures. Contents such as pictures and descriptions at websites have such things called Intellectual property rights (publishing rights, copyrights, design rights, patent rights, etc.) or any other rights belonging to the companies or third parties. Infringing upon these rights is not good. Customers would like to see the real pictures and real descriptions (for example, your own opinion and comment) in your items and in fact, items with original pictures and texts have better sales probability. Unfortunately, if someone reported that your items have contents that are infringing their intellectual property rights, we have no choice but to take it down. Thank you for your warm understanding!
How Much Does a Seller Account Cost?
Zero bucks. It's totally free. We take a small commission from buyers (JPY 300 +15% payment transaction fee) any time you sell something, and you don't even need to pay for an international shipping because we take care of it!
Can I Become A FlutterScape Seller?
If you are living in Japan, have a pulse and can competently write English, then the answer is yup!
Can I Sell 'X' Item?
Basically, no. There are many prohibited goods depending on the countries. For example, United States prohibit leather goods from being imported. Here is the list of things that you cannot sell so please make sure that you keep away from troubles.
1)Cash, checks, bills, shares or other securities
2)Credit cards, ATM cards or other cards
3)Savings/deposit books or withdrawal cards issued by a financial institution
4)Live animals or plants, dead animals or stuffed specimens
5)Human bodies, human body parts, dead bodies, human remains or mortuary tablets
6)Food, drink or other items susceptible to deterioration in quality or decomposition
7)Stimulants, cannabis, narcotics, psychotropic substances or any other illegal drugs
8)Guns, swords or other weaponry, gun powder or other explosives, poisons or other deleterious substances
9)Pharmaceuticals or medical equipment
10)Child pornography, adult videos or other materials of an obscene nature
Do I Need Inventory?
No. We operate on the assumption that stores can take just as good care of your inventory as you could. Plus, there isn't any of that nasty risk of buying stuff you might not be able to sell. We strongly advise you to regularly make sure that your products are still at the stores.
How Do I Increases My Sales?
Another good question. To make more sales, it means your products need to be exposed to as many buyers as possible so that people tend to buy your products by a higher probability. Therefore, the logic is here - you need more buyers to look at your product. We may suggest you to do the following things so please give it a try!
1) Link your product URL in your facebook or other SNSs
2) Use Twitter and tweet about your product
3) TweetBeep might help you find people who look for something similar to your product
4) Bookmark your product online so as to share it with people (e.g. StumbleUpon, delicious, and digg)
5) If you have a blog, it might be a good idea to introduce yourself as a seller at FlutterScape at your blog
6) Or if you have a friend who have a blog, then ask her/him for a favor
7) What else, what else? Hapa is thinking....
Shipping Related
Do I have to know exactly how much a product weighs to sell it?
Not exactly. As long as you can tell us if your product is within a 500g (about 1lb) range, then we will figure out the rest. Also, be aware that many Japanese products list their approximate weight on the packaging.
Do I Have to Ship the Products I Sell By Myself?
No way. We totally do that for you. For free. Seeing a pattern here? Just domestically ship your stuff to our logistics center or drop it off in person if you live in Tokyo (well, dropping off should be available in near future though, please give us your feedback on this. Our dropping off center is most likely to be in Shibuya, about 3 minutes walk from Shibuya South Exit). We will take care of writing your customers address on the box, inspecting the products and ensuring that it gets to them ASAP.
Where is Your Tokyo Shipping Drop Off?
Our branch office right by the Shibuya Station. We may take a bit more time to have this awesome dropping off service ready.
How do I do packaging?
Good question! We will soon send you a Seller Guide and provide you with many many tips. So please sign up and become FlutterScape seller! Yes, I wanna sign up!
Payment Related
How Do I Get My Money?!
Sellers are paid via paypal as soon as their products arrive in our domestic logistics center. Please be careful - your transaction is going to be automatically canceled if we do not confirm your products at our logistic center within 7 calendar days from the moment when you receive the notification.
What is Paypal?!
Paypal is an online payment service whereby you can send/receive money only with your email address. You are going to get paid in your Paypal account so if you do not have the account yet, please sign up here. You also need to attach your bank account with your Paypal account, and if you do not have the bank account here in Japan yet, Shinsei Bank might be easier to make one!
Can I get paid in my bank account?
We are making efforts at it. We constantly receive voices from sellers whether they can get paid in their bank account or not. Although it is going to cost you a few bucks just like you withdraw your money from your bank, we believe that this is something feasible. Please note that if you use paypal to get paid, you get paid right away but in the case of bank transfer, payment shall be made twice a month (10th and 25th of every month) for the system usage reason. We will get back to you and announce about this bank transfer soon. Once again, thank you for your patience.

